The Australian government provides protections for international students through the Education Services for Overseas Students Act 2000 (ESOS Act) and related legislation.

The Commonwealth government regulates the education and training sector’s involvement with international students who hold an Australian student visa through the Education Services for Overseas Students Act 2000 (ESOS Act) and associated legislation. This legislation protects the interests of international students by mandating a nationally consistent approach to registering education providers so that the quality of the tuition and associated services offered to students remains high. The professionalism and integrity of the industry is further maintained by the ESOS legislation’s interface with immigration law. This imposes visa related reporting requirements on both students and providers.

CHC is registered with the Commonwealth government to provide higher education courses to overseas students and complies with the National Code of Practice for Providers of Education and Training to Overseas Students 2018 (the National Code).

Further information regarding the ESOS legislative framework can be found here.

The Commonwealth government has introduced the Tuition Protection Service to assist students in circumstances when an education provider is unable to fully deliver a course of study. Details of this service are available on the TPS website.

Tuition assurance protects students in the event a course of study provided by an approved HELP provider ceases to be provided after it starts but before it is completed.

As an approved higher education provider under the Higher Education Support Act 2003, Christian Heritage College (ABN: 94 107 091 001; ACN: 107 091 001) must meet the tuition assurance requirements or be exempt from those requirements.

As from 1 January 2018, Christian Heritage College is exempt from the requirement to meet the tuition assurance requirements. Instead, Christian Heritage College is required to comply with interim arrangements which ensure similar tuition assurance protection is provided to students.

This statement sets out the interim arrangements for tuition assurance that will apply from 1 January 2018 and Christian Heritage College’s obligations from that date.

If any changes occur to the proposed arrangements outlined below, a revised statement will be provided on Christian Heritage College’s website and advised to all students that have enrolled in the intervening period.

What happens if Christian Heritage College ceases to provide a course of study?

Information for affected students

Christian Heritage College will notify affected students in writing that a course of study is no longer provided within two (2) business days after Christian Heritage College ceases to provide the course.

As soon as practicable, Christian Heritage College will also update its website to reflect that the course is no longer being delivered and to give students information about the tuition assurance arrangements.

Affected students may choose either course assurance arrangements or apply to Christian Heritage College for a re-credit of their HELP balance.

Course Assurance

The Commonwealth Department of Education and Training (the Department) (or a consultant engaged by the Department) will work with affected students to identify a replacement course and arrange for students to be placed with a second provider.

Replacement courses must meet the following requirements:

  • the course must lead to the same or comparable qualification as the original course;
  • the mode of delivery of the replacement course must be the same as or, with the student’s consent, similar to the mode of delivery for the original course;
  • the location where the replacement course is primarily delivered must be reasonable, having regard to the costs of, and the time required for, a student’s travel; and
  • the student will not incur additional fees that are unreasonable and will be able to attend the replacement course without unreasonable impacts on the student’s prior commitments.

Affected students will be offered a replacement course and may seek a review about whether the course offered to them meets the requirements for replacement courses.

A student who accepts the replacement course offered will not be required to pay the second provider for the replacement components of the replacement course. However, the fees payable for the remainder of the replacement course may be different from the fees payable for the original course.

The student will also receive course credits for parts of the original course successfully completed by the student, as evidenced by a copy of a statement of attainment or other Australian Qualifications Framework certification document issued by the course provider or an authorised issuing organisation in accordance with the Australian Qualifications Framework.

Each affected student will have a period of six (6) months in which to accept the replacement course offer. The Department may extend that period in circumstances that justify an extension.

If an affected student enrols in a course that is not a replacement course, the student may be required to pay additional tuition fees, and might not receive the course credits the student would have received if the student had enrolled in a replacement course.

Record keeping

It is suggested best practice for students to retain assessments, records of competencies or statements of attainment that they receive from their education provider.

The courses at CHC use a variety of assessment methods including term and research papers, seminar presentations, group work, examinations, field work, practicums and internships. The particular assessment methods which are to be employed in individual units are included in the unit outlines which are distributed to all students at the beginning of each semester. These unit outlines also indicate assessment task due dates and the unit outcomes to which each assessment task relates.

Each unit undertaken as part of a course at CHC will have required text books which form the basis of the reading to be completed by students. These requirements are outlined in the Text Book Lists which are published on the CHC website prior to the beginning of each semester of study. Students may also be required to purchase other unit materials where these are part of the learning to be undertaken.

Students are to supply their own stationery and consumable items, such as paper and writing equipment.