Dr Jeannie Trudel - Christian Heritage College

Dr Jeannie Trudel

Phone Number (07) 3347 7900


Dr. Trudel has a global background, having lived and worked in three countries. Her calling to higher education involved serving in varied academic and administrative rolesThrough various organizations, she served as a trainer and organization development consultant for corporate and non-profit organizations in Boston, Los Angeles and Louisville. She has taught in both graduate and undergraduate business programs in various modalities including online and hybrid. Formerly a solicitor in Australia, she has subsequently served as court-appointed/ approved mediator in Los Angeles, Boston, and Louisville. 


  • Doctor of Philosophy (University of Louisville, USA)
  • Master of Arts Conflict Management and Negotiation (California State University, USA)
  • Bachelor of Laws (Monash University)
  • Bachelor of Economics (Monash University) 

Research Interests

  • Workplace Incivility
  • Organisational Culture
  • Conflict Management 

Professional Experience

  • President, CHC 


Reio, T.G. & Trudel, J. (2013). Workplace Incivility and Conflict Management Styles: Predicting Job Performance, Organizational Commitment and Turnover Intent. International Journal of Adult Vocational Education and Technology, 4(4), 15-37.  

Trudel, J. & Reio, T.G. (2011). Managing Workplace Incivility: The Role of Conflict Management Styles—Antecedent or Antidote? Human Resource Development Quarterly, 22(4), 395-423. 

Books and Book Chapters

Trudel J. (2019) Organizational Culture in Higher Educational Institutions: Link to Sustainability Initiatives. In: Leal Filho W., Azul A., Brandli L., Özuyar P., Wall T. (eds) Quality Education. Encyclopedia of the UN Sustainable Development Goals. Springer, Cham 

Reio, T. G., Trudel, J. (2017) Chapter 13 Workplace Incivility and conflict management styles, in Wang, V. Ed, Adult Education and Vocational Training in the Digital Age (1st ed.), Information Science Reference. 


A wholistic Biblical model for Management and Business Curriculum Design, Australian Christian Higher Education Alliance Research Symposium, Sydney, 2017. 

Unique aspects of Corporate Social Responsibility within the context of Business as Mission (BAM) evidenced by cases of entrepreneurial initiatives in developing nations (with Dr. Raul Chavez) – International Conference for the Association of Global Management Studies, New York, 2015. 

Workplace Incivility: Relationship with Conflict Management Styles and Impact on Perceived Job Performances, Organizational Commitment and Turnover  – American Psychological Association Annual Conference, Washington D.C., 2011. 

Organizational Dispute Resolution Systems: Evaluation Metrics – American Evaluation Association Conference, Orlando, 2011. 

Evaluation of an Adjunct Faculty Performance Appraisal Program (with Dr. Josh Black) – American Evaluation Association Conference, Orlando, 2011. 


Richard A. Swanson Research Excellence Award 2011, Academy of Human Resource Development.

Managing Workplace Incivility: The Role of Conflict Management Styles — Antecedent or Antidote? 


MBA course 

Community Projects

  • Board member/Director, Vision Christian Media Australia 
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