Commonwealth Assistance Notice
Eligible students in eligible courses of study at Christian Heritage College (CHC) are able to receive assistance from the Commonwealth government in the form of access to the Higher Education Loans Program (HELP) and/or Commonwealth support.
In compliance with the requirements of HESA (2003), CHC must provide students who request Commonwealth assistance and/or Commonwealth support with a Commonwealth Assistance Notice (CAN). CHC will comply with the requirements of HESA (2003) and the Administration Guidelines 2012 regarding the information to be included on the CAN and the dates by which CANs are to be issued.
This policy applies to all eligible domestic students who are Commonwealth assisted or supported.
Restricted to: Domestic students who meet the eligibility requirements for Commonwealth assistance and/or Commonwealth support.
Excludes: International students and domestic students who do not meet the eligibility requirements for Commonwealth assistance and/or Commonwealth support.
1. To clarify the requirements for the issuing of a CAN for students who are Commonwealth assisted through HELP and those students who are Commonwealth supported.
2. To clarify the responsibility of CHC staff in the issuing of a CAN.
1.1 CHC must issue a CAN to all students who are enrolled in a unit of study with CHC and are:
1.1.1 seeking Commonwealth assistance for the unit or for a student services and amenities fee (SA fee) imposed by CHC; or
1.1.2 Commonwealth supported for that unit.
|1.2 A student is considered to be “seeking Commonwealth assistance” for a unit if the student has submitted a Request for a Commonwealth supported place and a HECS-HELP loan form, a Request for a FEE-HELP loan form, a Request for a SA-HELP loan form, or an OS-HELP debt confirmation form.
1.3 A student is considered to be “Commonwealth supported” for a unit if the student has submitted a Request for a Commonwealth supported place and a HECS-HELP loan form.
2. Information to be included on the Commonwealth Assistance Notice
3.1 The notice must be called the ‘Commonwealth Assistance Notice’ (CAN).
3.2 The CAN must include the following information as applicable to each student’s enrolment at the census date for the unit(s) of study to which the notice applies:
3.2.1 the student’s name;
3.2.2 the name of the higher education provider;
3.2.3 the student’s student number as issued by CHC;
3.2.4 the student’s Commonwealth Higher Education Student Support Number (CHESSN);
3.2.5 the award(s) in which the student is enrolled at CHC for which EFTSL is recorded at the census date(s) contained in the CAN;
3.2.6 the student cohort to which the student belongs;
3.2.7 the total EFTSL in which the student is enrolled;
3.2.8 the total amount of up-front payment;
3.2.9 the total amount of HECS-HELP discount;
3.2.10 the total amount of HECS- HELP debt;
3.2.11 the total amount of FEE-HELP assistance;
3.2.12 the total amount of the FEE-HELP loan fee; and
3.2.13 the total amount of FEE-HELP debt.
3.3 For each unit of study, the CAN must include the following information as applicable to each student’s enrolment:
3.3.1 the unit code and title;
3.3.2 the census date of the unit;
3.3.3 whether the student is required to make a student contribution or pay tuition fees or is an exempt student (which may be referred to as the student’s ‘status’);
3.3.4 the EFTSL value;
3.3.5 the student contribution amount;
3.3.6 the tuition fee amount;
3.3.7 the amount of up-front payment;
3.3.8 the amount of HECS-HELP discount;
3.3.9 the amount of HECS-HELP debt;
3.3.10 the amount of FEE-HELP assistance;
3.3.11 the amount of FEE-HELP loan fee; and
3.3.12 the amount of FEE-HELP debt.
|3.4 Where the information required under Provision 3.3.2 and Provision 3.3.3 are identical in respect of all of the units of study to which the CAN applies, that information may be provided for the CAN as a whole.
3.5 Where CHC has selected a student for receipt of OS-HELP, the CAN must include the following information:
3.5.1 the six-month period to which the OS-HELP assistance relates;
3.5.2 the amount of OS-HELP assistance for the relevant six-month period;
3.5.3 the amount of OS-HELP loan fee for the relevant six-month period; and
3.5.4 the total amount of OS-HELP debt for the relevant six-month period.
3.6 Where a student is seeking Commonwealth assistance for an SA fee imposed on the student by CHC, the CAN must include the following information:
3.6.1 the amount of the SA fee;
3.6.2 the day on which that SA fee was payable; and
3.6.3 the amount of SA-HELP debt in respect of that SA fee.
3.7 A CAN that contains information in respect of FEE-HELP assistance must display the following statement:
“It is your responsibility to ensure that you have sufficient FEE-HELP balance to cover the FEE-HELP amounts indicated in this notice. You are eligible for the amounts of FEE-HELP assistance contained in this notice only if you have sufficient FEE-HELP balance to cover those amounts.”
3.8 A CAN that contains information in respect of Commonwealth support or FEE-HELP assistance must display the following statement:
“The information regarding Commonwealth assistance contained in this notice is correct only insofar as you have correctly advised CHC of your entitlement to that assistance under the Higher Education Support Act 2003.”
3.9 The CAN must include information on the student’s right to request correction of information contained in the CAN within 14 days after the day the CAN was given, under Section 169-10(2) to 169-10(4) of the Act.
3.10 The CAN may contain other information as determined by CHC.
4. Period within which the CAN must be given
4.1 A CAN that contains information in respect of unit(s) of study that are Commonwealth supported, or for which a student has sought FEE‑HELP assistance, must be given within 28 days of the earliest census date indicated on the CAN.
4.2 A CAN that contains information in respect of SA-HELP assistance must be given to a student by the later of:
4.2.1 28 days after the date on which the SA-HELP debt was incurred; and
4.2.2 the date on which CHC must give the student a CAN, if any, in accordance with Provision 4.1, provided that that date and the date on which the SA-HELP debt was incurred are both in either the first or second half year.
18.104.22.168 Where a date cannot be determined under Provision 4.2.2, the CAN required under this Provision must be given in accordance with Provision 4.2.1.
4.3 A CAN that contains information in respect of OS-HELP assistance must be given within 28 days of the date on which the OS-HELP debt was incurred.
|5. Checking the Notice
5.1 If CHC believes the information on the CAN to be incorrect, or has ceased to be correct, a new CAN will be issued to the student with the correct information.
5.2 If, under Provision 3.9, a student believes any information on the CAN to be incorrect, they may request a review of the information contained on the CAN (see Supporting Procedures and Guidelines). Making the request does not affect the liability of the student to pay the contribution, nor the student’s entitlement to Commonwealth assistance.
5.3 If the information on the CAN is found to be incorrect, or has ceased to be correct, a new CAN will be issued to the student with the correct information.
5.4 If a revised CAN is issued, CHC will correct its records, and data sent to the Department accordingly.
|1. Requesting a revised CAN – student procedure
1.1 Under Provision 3.9, a student who believes information on the CAN to be incorrect must:
1.1.1 Provide a written request asking for the CAN to be reviewed.
1.1.2 Identify in the written request the information on the CAN that is believed to be incorrect, or has ceased to be correct, and specify why it is incorrect or has ceased to be correct.
1.1.3 Submit the request to CHC Student Administration within 14 days of the date of the dispatch of the CAN which is noted on the CAN.
2. Requesting a revised CAN – staff procedure
2.1 Upon receipt of the request from the student, the Academic Registrar must:
2.1.1 Consider the request as soon as possible to determine if the information in the CAN was incorrect or has ceased to be correct.
2.1.2 Notify the student of the decision and explain the reasons for the decision.
2.1.3 Place copies of all communications on the student’s electronic file.
|Relevant Commonwealth/ State Legislation||HESA (2003); Administration Guidelines 2012|
|Monitoring and Evaluation:||Academic Registrar|
|Development and Review:||Director of Quality and Standards|
|Approval Authority:||CHC CEO|
|Interpretation and Advice:||Academic Registrar|
|WHO SHOULD KNOW THIS POLICY?|
|Commonwealth assisted and Commonwealth supported students
Student Administration staff
Business Office staff
|DEFINITIONS AND ACRONYMS|
Christian Heritage College
The date in each semester by which all enrolment matters must be finalised
Commonwealth Assistance Notice
Commonwealth Higher Education Student Support Number (CHESSN)
A unique identifier used to track student enrolment in higher education providers
Course of study
The course leading to an award or degree
The Department of Education, Skills and Employment of the Australian government
Equivalent Full-time Student Load
First half year
Commences on 1 January and ends on 30 June
Higher Education Loan Programme which allows eligible students to defer the payment of their tuition fee amount or student contribution amount
Second half year
Commences on 1 July and ends on 31 December
Student Contribution Amount
The amount a student is eligible to pay for their course of study as a Commonwealth supported student
Tuition fee amount
The amount of the tuition fee
The amount of a voluntary payment a student might make prior to the census date in each semester
|APPROVAL – section maintained by the Director of Quality and Standards|
|Reference No.||Approved||Date||Committee/Board||Resolution No./ Minute Ref.|
|C3/0105.5||Yes||January 2005||Committee of Management||4.2|
|REVISION HISTORY – section maintained by the Director of Quality and Standards|
|Revision Reference No.||Approved/Rescinded||Date||Committee/Board||Resolution No./ Minute Ref.|
|0320||Reviewed||24/03/2020||Chief Executive Officer||N/A|
|ADDITIONAL CHANGES – Section maintained by the Director of Quality and Standards|
|Nature of change|